Feature
Panic Button / Emergency SOS

OpenItem’s SOS Panic feature offers residents an instant way to alert estate security during emergencies by simply tapping a prominent red panic button or a medical icon within the app. Once activated, the app shares the user’s GPS location—accurate or approximate—and automatically begins recording background audio to capture situational context. This alert is sent directly to the estate’s control room or security personnel, enabling rapid response. Designed for speed, discretion, and reliability, the feature enhances personal safety within gated communities by turning any smartphone into a powerful emergency beacon.
View/Download Feature Info Sheet
Medical details, the moment a panic is raised
A responder attending an SOS can see the resident's Medical ID — blood type, allergies, chronic conditions, medical aid and next of kin — captured in their Openitem profile.
Panic and Emergency Integrations
A panic raised in the app is routed to armed response, control rooms and messaging platforms through the same integration partners listed on our Integrations page.

RX Gateway Listener
A reliable monitoring gateway built for control rooms and armed response,…

Online Intelligence
Online Intelligence delivers integrated risk management solutions, including…

CASI Mobile Panic
CASI is a smart security app offering real-time alerts and easy control,…

Automobile Association of South Africa (AA)
The Automobile Association of South Africa (AA South Africa) offers trusted…

Telegram Messaging
Telegram Messaging - secure, fast, cloud-based messaging and media sharing…

Slack Technologies
Slack Technologies unifies team communication, workflows and tools in one…

Pushover
Pushover delivers instant push notifications across Android, iOS, desktop and…

Openitem’s WhatsApp Panic SOS enables instant emergency alerts directly through…






















































