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Feature

Visitor Access Advanced Booking

Openitem Advanced Booking offers a secure, user-friendly way to manage and monitor scheduled deliveries, collections, and service visits within residential estates.

Through the app, users can specify the nature of the visit—such as a goods collection or taxi service—and provide detailed information, including item descriptions and photos for verification. This allows estate security to review and pre-approve the removal of specific goods, streamlining the exit process and reducing the risk of unauthorized removals. Each booking includes allocated time on site, with clear entry and exit windows, ensuring all visitors are accounted for and activities are confined to approved durations.

For transport services like taxis or shuttles, drivers are only permitted to remain on the premises for a limited, scheduled period, enhancing control and minimizing unnecessary traffic within the estate. All movements and approvals are logged for full traceability, providing estate managers with real-time oversight. By replacing manual registers and phone-based approvals, Openitem Advanced Booking ensures a smoother, safer, and more transparent approach to visitor and goods management.

Advanced Booking Scenarios

From planned deliveries to short-term visits, Openitem Advanced Booking simplifies estate access with tailored workflows for every scenario.

Residents can pre-schedule a pickup or drop-off, including the driver’s details and expected time on site. Security is notified in advance, and the vehicle is monitored to ensure it exits within the allocated time window.

Couriers or delivery services can be booked ahead of time with parcel details and expected arrival. This allows security to verify the delivery quickly and manage access efficiently, reducing delays or confusion at the gate.

Contractors or technicians are registered for scheduled work with specified timeframes and job descriptions. Entry and exit are logged to ensure tasks are completed within the approved time and that site rules are followed.

Users submit item descriptions and upload photos of goods they intend to remove from the estate. Once approved, security pre-clears the removal, enabling a smooth and verified exit without manual paperwork.

Visitors staying temporarily are registered in advance with dates, times, and accommodation details. This allows for controlled access during their stay and automatic removal from the system once their booking period ends.

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